This article outlines Transcoin Refund policies based on type of exchange transactions performed.

Anti-Money Laundering and Counter-Terrorist Financing

Transcoin.me is committed to providing you with safe, compliant, and reputable Services. Accordingly, Transcoin.me insists on a comprehensive and thorough customer due diligence process and implementation and ongoing analysis and reporting.

This includes monitoring of and for suspicious transactions and mandatory reporting to international regulators. By agreeing to our Terms, you acknowledge and understand that Transcoin.me maintains verification levels which require user participation and verification in order to obtain, with leveled permissions based on user-supplied information, our ability to verify it, and our internal policies. You accept that you may not be able to achieve a desired level of verification, and Transcoin.me reserves the right to determine, at its sole discretion, the appropriate Verification Level for any user, as well as the right to downgrade users without prior notice.

Transcoin.me may, from time to time, implement policies restricting Verification Levels by nationality, country of residence, or any other factor. This may affect your ability to withdraw funds in your account and you indemnify Transcoin.me against any losses associated with an inability to deposit and/or withdraw funds based on your verification level. Transcoin.me reserves the right to refuse registration to, or to bar transactions from or to, or terminate any relationship with, any customer for any reason (or for no reason) at any time.